Copyright © 2015 Bonny Downs Community Association. BDCA is a registered charity number 1071625


BDCA's Response to the Coronavirus

Last updated 5:35 pm Wednesday 1st April 2020


At BDCA we are taking the Coronavirus outbreak seriously. We continue to review our response as the situation develops and we receive new government advice. We are doing all we can to protect our service users, volunteers, staff and the public.


We are rolling up our sleeves, making temporary changes to our service model so we can provide practical support to those in greatest need, and working closely with other community organisations to provide a co-ordinated response.

In this time of crisis, we know our neighbours need us more than ever, especially those who are at high risk. We are very grateful for our staff, volunteers and partners who are making this response possible.


Emergency response

At the heart of our response, we are making up emergency relief packs of food and other household essentials and, together with our teams of volunteers, delivering them to individuals who are vulnerable and self-isolating across Newham.

If you would like to help:
  • Currently, the best way to support our emergency relief is to give to BDCA online. This reduces infection risk and gives us flexibility to buy what is needed. Please add 'Virus' to the message box when making your donation.

  • Alternatively, if you would like to help support and protect the future of BDCA’s services through the challenging period ahead, please consider joining our growing community of BDCA Buddies who give a small amount monthly to our work. You can give securely  here 

  • Otherwise, and always in line with the latest government advice, you can purchase non-perishable foods, large size nappies, sanitary towels, soap, bleach, Milton tablets, washing up liquid, washing powder, fresh fruit & vegetables and drop them off to our hub at The Well Community Centre, 49 Vicarage Lane, E6 6DQ on Tuesdays and Thursdays 10 am – 2 pm.

  • You can volunteer as a packer or driver – more details here.

  • We also need PAYG phones for our volunteers to call people with support.

  • Or you can help out our friends at other charities in the borough, who are also running emergency relief hubs as follows:​
    • MANOR PARK HUB: 395 High Street North, E12 6PG on Tuesdays and Fridays 10 am – 2 pm

    • PLAISTOW HUB: Forrest House, E13 8AB, on Mondays, Wednesdays and Fridays from 10 am - 3 pm

    • WEST SILVERTOWN HUB: Britannia Village Hall, E16 1TU on Mondays and Thursdays 11 am - 3 pm

    • FOREST GATE HUB: Forest Lane Lodge, E7 9DE on Mondays and Wednesdays 10 am – 2 pm


If you need help:

People requiring support should not visit the hubs. Instead, make a request via this online referral form. This support is for people with no or little income. We can only give up to a maximum of 3 emergency parcels per family, and if you still need help, we will chat with you to find a long term solution


We ask that those seeking support to consider if there are other alternatives (e.g. family members, online delivery) before asking us for support as we would like to prioritise those that really need this service (people with no recourse to public funds, living in shared accommodation, on low income, single parents etc)

We are also currently looking at a Neighbourhood Shopper model where volunteers can shop for people who are isolating but can afford to pay for their shopping and are not able to find online delivery slots. Keep an eye out here for more information when it is ready. 

Our Other Services 

All other services, activities and venues are temporarily closed except the following:

  • Foodbank (with takeaway community lunch) Wednesdays 12 pm - 2 pm

  • Advocacy/debt advice (telephone appointments only)

  • Befriending phone calls – to combat isolation and identify material needs that we can meet via our donation centre.

  • Bookings/hires – we will continue to take provisional bookings for our facilities but are not currently requesting payments.

  • Our elders and families teams are also planning to set up programmes of virtual activities and we will provide more details as we launch these.


Thank you!

We recently partnered with The Magpie Project, The Renewal Programme, West Silvertown Foundation and Alternatives Trust to coordinate a cross-Newham response during the first few weeks of the crisis.


We are so grateful to everyone who gave to our appeal! Thanks to the generosity of our supporters and neighbours, we exceeded our target and raised over £11,000, which has been split equally between the five charities. You can read more about this in our joint statement below.​


Emergency Appeal Statement from BDCA, West Silvertown Foundation, Renewal Programme, Magpie Project and Alternatives Trust East London

1 April 2020 

First of all, we are overwhelmed with the generosity and support given to Newham charities. Thank you so much for helping us raise over £11,000 from our joint emergency appeal. The money raised is helping to provide emergency packs to Newham's most vulnerable residents - in fact we've already helped over 600 families thanks to you!


We set up our emergency appeal, hoping that this would be a crisis that would only last a few weeks. With the recent government updates that quarantine may last significantly longer than we originally thought, the charities have decided that we need to focus on our individual long-term aims during this crisis. Because Newham's community have been so generous and helped us smash our fundraising target, we have decided to close our joint emergency appeal, and focus on our specific areas going forward. This is so we can ensure your donations are spent in the most effective way and make sure all of the charities helping our community can do so during this crisis - and beyond. Because when all of this is over, the people our charities were set up to help will still need us. 


Each charity works with slightly different groups of people, and we will all be working non-stop to help these communities - including of course providing emergency relief packs for those who need them most.  As charities and individuals, we will all be supporting each other through this difficult time. Newham is close-knit community and it's together that we will come through this.


We'll be sharing details about how you can donate to or fundraise for BDCA over the coming days and weeks. If you are able to please continue to support us, and all of the fantastic charities working hard in Newham.


We hope we can continue to rely on your kindness and generosity as we work through the crisis. Thank you again for all of your support and solidarity!

Keeping Safe

We ask everyone to follow current government advice and self-isolate when needed:

Download Coronavirus Advice in 21 Languages: Please share this information to anyone you know who does not speak English as a first language.

Elders can also contact The Silverline for telephone befriending and support.

We are following guidance from Government, Public Health and the Department for Education. We have put extra measures in place to ensure good hygiene is maintained in all of our sites and activities. These include:

  • Signs and advice encouraging frequent handwashing with soap for 20 seconds, especially before eating or handling food, after toilet visits or after coughing or sneezing. Children will be supervised to ensure they wash their hands for 20 seconds.

  • Completing a deep clean of our premises

  • Signs and advice encouraging people to cover their mouth and nose with a tissue when sneezing or coughing and to discard the tissue immediately into a bin

  • No sharing of food/drinks/utensils

  • Cleaning and disinfecting frequently touched surfaces toys and equipment regularly

  • Ensuring supplies such as hand soap, hand sanitisers, tissues and hand dryers/hand towels and surface spray and wipes are available for use

  • Everyone is asked to wash their hands on arrival to our premises

  • Adopting a non-contact greeting method with each other - wave hands or a 'namaste' approach.

  • Encouraging social distancing (keeping 2 metres away from each other) where possible

Working together to change lives and transform our community!

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